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At NexGenT, we provide a complete solution for the support and management of each computer in your company. Our Technical Operations Center works around the clock to ensure your computers are healthy and secure against technology threats and disasters. Your workstations are in place to streamline your business processes and we are by your side to ensure it is possible 24x7x365.
 Performance Monitoring
Our Technical Operations Center monitors the vital signs of your workstations and will remediate potential risks and problems before they turn into system failures.
 Preventive Maintenance
We ensure your workstations are running smoothly with regularly scheduled maintenance which includes temp file deletion, disk defragmentation, antivirus updates, registry cleaning and OS patching.
 Antivirus & Spyware Protection
Your PCs will be safeguarded against malicious software that can threaten network security, compromise data integrity and degrade system performance.
 Unlimited Remote Technical Support
Nexgent's Help Desk Operation Center is fully staffed with certified level I & II technicians to take your calls and resolve your issues around the clock.
 Onsite Technical Support
If an issue arises that can not be handled by our remote support team we will quickly dispatch an onsite engineer to your location to make repairs and replace hardware as needed. Hourly rates apply.
 Emergency After-hours Support
If an after-hours emergency occurs we are here to help! Most issues can be resolved remotely and we are available for emergency remote support when you need us. Hourly rates apply.
 Monthly Report
An executive summary of work performed will be provided.
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